Legal · Last updated May 1, 2026

Refund Policy.

We aim to make refunds simple and friction-free. This page explains exactly when you're entitled to one and how it works.

01

The 21-day interview guarantee

If you have not had at least one recruiter call or first-round interview booked within 21 days of your first submitted application, the entire month is refundable.

How to request: reply to any email from us with the word "refund." No forms, no calls, no friction.

Eligibility: you must have completed your kickoff call, approved your final resume, and kept the service active throughout the 21-day window.

02

Cancelling within 14 days

If you cancel within the first 14 days of any billing cycle, we'll pro-rate a refund for the days you didn't use.

Cancellations after day 14 take effect at the end of the current billing cycle.

03

Refund timeline

Approved refunds are returned to your original payment method within 3–5 business days.

If you don't see the refund after 7 business days, email billing@slyq.io.

Questions?

Email legal@slyq.io and a real human will respond within 5 business days. We're a small team and we read everything.